{"page":{"id":"01J8JXGWWEY90A6GJJWJSFW5G7","name":"Oyster","url":"https://status.oysterhr.com/","updated_at":"2026-06-17T18:17:00Z"},"incidents":[{"id":"01KV64VSEC49K96BWXF4CY7HD6","name":"Intermittent page load issues for Cisco Umbrella users","status":"resolved","created_at":"2026-06-15T17:21:57Z","updated_at":"2026-06-23T16:21:28Z","resolved_at":"2026-06-17T18:17:00Z","impact":"none","page_id":"01J8JXGWWEY90A6GJJWJSFW5G7","incident_updates":[{"id":"01KVTMEE2ZD005CHRKE600R94S","body":"We have confirmed we've mitigated any conflicts with Cisco Umbrella.","created_at":"2026-06-23T16:19:05Z","display_at":"2026-06-17T18:17:00Z","incident_id":"01KV64VSEC49K96BWXF4CY7HD6","status":"resolved","updated_at":"2026-06-23T16:19:39Z"},{"id":"01KV99W4W93M28G9AC3MCZH7JP","body":"After thorough investigation we tracked down the root cause to be customers behind Cisco Umbrella SASE after a recent configuration change. We will update settings to circumvent the issue. Oyster remains fully operational.","created_at":"2026-06-16T22:47:15Z","display_at":"2026-06-16T22:47:15Z","incident_id":"01KV64VSEC49K96BWXF4CY7HD6","status":"monitoring","updated_at":"2026-06-16T22:47:15Z"},{"id":"01KV64VSECT5NYYG4AFDJ0DT0W","body":"We're investigating reports of a limited number of users having intermittent issues loading pages. This only impacts users on the site - API is not impacted.","created_at":"2026-06-15T17:21:57Z","display_at":"2026-06-15T17:21:57Z","incident_id":"01KV64VSEC49K96BWXF4CY7HD6","status":"investigating","updated_at":"2026-06-15T17:21:57Z"}]},{"id":"01KKV652HA005MM05BJJWG5X5P","name":"API Token Refresh degraded","status":"resolved","created_at":"2026-03-16T11:22:58Z","updated_at":"2026-03-16T11:22:58Z","resolved_at":"2026-03-13T12:40:00Z","impact":"major","page_id":"01J8JXGWWEY90A6GJJWJSFW5G7","incident_updates":[{"id":"01KKV652HAPK8V6YZAMXDM5V34","body":"Token refresh working as expected","created_at":"2026-03-16T11:22:59Z","display_at":"2026-03-13T12:40:00Z","incident_id":"01KKV652HA005MM05BJJWG5X5P","status":"resolved","updated_at":"2026-03-16T11:22:59Z"},{"id":"01KKV652HAGQCX40AEY7PV12AH","body":"API token refresh degraded","created_at":"2026-03-16T11:22:59Z","display_at":"2026-03-13T11:10:00Z","incident_id":"01KKV652HA005MM05BJJWG5X5P","status":"investigating","updated_at":"2026-03-16T11:22:59Z"}]},{"id":"01KGG1TMD7157JB55W3ZWRKJQV","name":"Transactional email (MFA included) unavailable.","status":"resolved","created_at":"2026-02-02T20:48:38Z","updated_at":"2026-03-11T16:18:30Z","resolved_at":"2026-02-02T22:13:53Z","impact":"major","page_id":"01J8JXGWWEY90A6GJJWJSFW5G7","incident_updates":[{"id":"01KGG6PR17560C93DCSCGM1M77","body":"The issue upstream has been resolved and all of our transactional emails, including MFA codes, have been sent.","created_at":"2026-02-02T22:13:53Z","display_at":"2026-02-02T22:13:53Z","incident_id":"01KGG1TMD7157JB55W3ZWRKJQV","status":"resolved","updated_at":"2026-02-02T22:13:53Z"},{"id":"01KGG1TMD79B8G21HN3CBKRB8R","body":"Our upstream transactional email provider is currently experiencing downtime. This has disabled our transactional emails in the interim and we're seeing significant delays for users in receiving their MFA codes.\n\nWe're monitoring the situation and will update when the issue has been resolved.","created_at":"2026-02-02T20:48:38Z","display_at":"2026-02-02T20:48:38Z","incident_id":"01KGG1TMD7157JB55W3ZWRKJQV","status":"identified","updated_at":"2026-02-02T20:48:38Z"}]},{"id":"01KAEDFMYREKS8FDRH2X11JV0D","name":"High level of frontend errors","status":"resolved","created_at":"2025-11-19T15:59:41Z","updated_at":"2026-03-11T16:18:30Z","resolved_at":"2025-11-19T16:24:28Z","impact":"major","page_id":"01J8JXGWWEY90A6GJJWJSFW5G7","incident_updates":[{"id":"01KAEEX0NY2B0WVNYBQ3EE9JM6","body":"All systems operating as expected.","created_at":"2025-11-19T16:24:28Z","display_at":"2025-11-19T16:24:28Z","incident_id":"01KAEDFMYREKS8FDRH2X11JV0D","status":"resolved","updated_at":"2025-11-19T16:24:28Z"},{"id":"01KAEEAET68FM2YT3PQKECHWM6","body":"A change has been reverted which was preventing access to frontend assets. The application should work as expected now.","created_at":"2025-11-19T16:14:19Z","display_at":"2025-11-19T16:14:19Z","incident_id":"01KAEDFMYREKS8FDRH2X11JV0D","status":"monitoring","updated_at":"2025-11-19T16:14:19Z"},{"id":"01KAEDFMYR99957SX7W5JYE94N","body":"We are currently seeing elevated reports of frontend errors from our application which are preventing access to some functionality. We are working to resolve.","created_at":"2025-11-19T15:59:41Z","display_at":"2025-11-19T15:59:41Z","incident_id":"01KAEDFMYREKS8FDRH2X11JV0D","status":"identified","updated_at":"2025-11-19T15:59:41Z"}]},{"id":"01K60AKFY0J7MXHN5VPGBHSR4H","name":"Application unavailable","status":"resolved","created_at":"2025-09-25T11:37:12Z","updated_at":"2026-03-11T16:18:30Z","resolved_at":"2025-09-24T22:01:00Z","impact":"critical","page_id":"01J8JXGWWEY90A6GJJWJSFW5G7","incident_updates":[{"id":"01K60AKFY0AVJAHDCV548KXRFE","body":"The incident has been resolved","created_at":"2025-09-25T11:37:12Z","display_at":"2025-09-24T22:01:00Z","incident_id":"01K60AKFY0J7MXHN5VPGBHSR4H","status":"resolved","updated_at":"2025-09-25T11:37:12Z"},{"id":"01K60AKFY08956RBC8GEGPBWZ1","body":"The application has become unavailable. The team is investigating and triaging the issue.","created_at":"2025-09-25T11:37:12Z","display_at":"2025-09-24T21:42:00Z","incident_id":"01K60AKFY0J7MXHN5VPGBHSR4H","status":"investigating","updated_at":"2025-09-25T11:37:12Z"}]},{"id":"01JV3309N13FKHKJ2F4RNWJPDD","name":"Application unavailable","status":"resolved","created_at":"2025-05-12T20:29:26Z","updated_at":"2026-03-11T16:18:30Z","resolved_at":"2025-05-08T08:49:00Z","impact":"critical","page_id":"01J8JXGWWEY90A6GJJWJSFW5G7","incident_updates":[{"id":"01JV3309N18GE4VHMQRVEMMQF2","body":"This incident has been resolved","created_at":"2025-05-12T20:29:26Z","display_at":"2025-05-08T08:49:00Z","incident_id":"01JV3309N13FKHKJ2F4RNWJPDD","status":"resolved","updated_at":"2025-05-12T20:29:26Z"},{"id":"01JV3309N11CD6B83FBN0CPXCW","body":"Our alerting notified us that the application is unavailable. We are investigating immediately.","created_at":"2025-05-12T20:29:26Z","display_at":"2025-05-08T08:30:00Z","incident_id":"01JV3309N13FKHKJ2F4RNWJPDD","status":"investigating","updated_at":"2025-05-12T20:29:26Z"}]},{"id":"01JRG2NCRFZ5WGG1DX63FBQYBT","name":"Team member access unavailable ","status":"resolved","created_at":"2025-04-10T14:46:31Z","updated_at":"2026-03-11T16:18:30Z","resolved_at":"2025-04-10T10:28:00Z","impact":"major","page_id":"01J8JXGWWEY90A6GJJWJSFW5G7","incident_updates":[{"id":"01JRG2NCRFX0FKBDBSWYGX8F0C","body":"The incident has been resolved and access has been fully restored.","created_at":"2025-04-10T14:46:31Z","display_at":"2025-04-10T10:28:00Z","incident_id":"01JRG2NCRFZ5WGG1DX63FBQYBT","status":"resolved","updated_at":"2025-04-10T14:46:31Z"},{"id":"01JRG2NCRFS941ZZDEXYVRN5XG","body":"We've identified that team members are unable to access their portal. We are investigating now.","created_at":"2025-04-10T14:46:31Z","display_at":"2025-04-10T09:40:00Z","incident_id":"01JRG2NCRFZ5WGG1DX63FBQYBT","status":"investigating","updated_at":"2025-04-10T14:46:31Z"}]},{"id":"01JRDNH8YZFRBA21GXYNHC6J7D","name":"Elevated error rate on application","status":"resolved","created_at":"2025-04-09T16:18:36Z","updated_at":"2026-03-11T16:18:30Z","resolved_at":"2025-04-09T16:11:00Z","impact":"minor","page_id":"01J8JXGWWEY90A6GJJWJSFW5G7","incident_updates":[{"id":"01JRDNH8YZSKC0ASW88MNSF65V","body":"The issue has been resolved","created_at":"2025-04-09T16:18:36Z","display_at":"2025-04-09T16:11:00Z","incident_id":"01JRDNH8YZFRBA21GXYNHC6J7D","status":"resolved","updated_at":"2025-04-09T16:18:36Z"},{"id":"01JRDNH8YZ66DNB8DSZ7M0KKXF","body":"We have rolled out a patch and are monitoring the situation","created_at":"2025-04-09T16:18:36Z","display_at":"2025-04-09T15:45:00Z","incident_id":"01JRDNH8YZFRBA21GXYNHC6J7D","status":"monitoring","updated_at":"2025-04-09T16:18:36Z"},{"id":"01JRDNH8YZAFB745QNMVD09SR5","body":"We are noticing a elevated error rate for a subset of users of the application. We have identified the issue and are rolling out a fix.","created_at":"2025-04-09T16:18:36Z","display_at":"2025-04-09T14:16:00Z","incident_id":"01JRDNH8YZFRBA21GXYNHC6J7D","status":"identified","updated_at":"2025-04-09T16:18:36Z"}]},{"id":"01J8JYVZFQDY3C21RBT2K1K9KQ","name":"Partial outage for Customer Admins","status":"resolved","created_at":"2024-09-24T21:26:47Z","updated_at":"2026-03-11T16:18:29Z","resolved_at":"2024-04-23T21:32:00Z","impact":"major","page_id":"01J8JXGWWEY90A6GJJWJSFW5G7","incident_updates":[{"id":"01J8JYVZFQEWQHBYBYN3T7RQ46","body":"The issue has been resolved.","created_at":"2024-09-24T21:26:47Z","display_at":"2024-04-23T21:32:00Z","incident_id":"01J8JYVZFQDY3C21RBT2K1K9KQ","status":"resolved","updated_at":"2024-09-24T21:26:47Z"}]},{"id":"01J9PXCSJ67SNGV0S2YHQ7HDDK","name":"Partial outage for Customer Admins","status":"resolved","created_at":"2024-10-08T20:33:40Z","updated_at":"2026-03-11T16:18:29Z","resolved_at":"2024-01-25T20:25:00Z","impact":"major","page_id":"01J8JXGWWEY90A6GJJWJSFW5G7","incident_updates":[{"id":"01J9PXCSJ6V5M1PMATRF81NNG4","body":"Service has been fully restored for all Customer Administrators.","created_at":"2024-10-08T20:33:40Z","display_at":"2024-01-25T20:25:00Z","incident_id":"01J9PXCSJ67SNGV0S2YHQ7HDDK","status":"resolved","updated_at":"2024-10-08T20:33:40Z"},{"id":"01J9PXCSJ69KK2V049KS0KX0VX","body":"The issue has been identified and we are preparing to fix.","created_at":"2024-10-08T20:33:40Z","display_at":"2024-01-25T20:20:00Z","incident_id":"01J9PXCSJ67SNGV0S2YHQ7HDDK","status":"identified","updated_at":"2024-10-08T20:33:40Z"},{"id":"01J9PXCSJ6DY78QWA931B86YDT","body":"We're receiving reports of Customer Admins who are unable to access the dashboard. We are investigating.","created_at":"2024-10-08T20:33:40Z","display_at":"2024-01-25T19:19:00Z","incident_id":"01J9PXCSJ67SNGV0S2YHQ7HDDK","status":"investigating","updated_at":"2024-10-08T20:33:40Z"}]}]}